AD ASTRA CUSTOMER CARE
Shipping information
Delivery coverage and timing are confirmed before your order is prepared.
Current delivery area
AD ASTRA currently has Dubai configured for delivery. Other Emirates are shown as unavailable until a delivery rule is configured for them.
Delivery charge
Delivery is free when the order subtotal is AED 200 or more. A delivery charge of AED 20 applies below AED 200. The checkout and order system calculate this rule from the confirmed order subtotal.
Delivery timing
In-stock Dubai orders usually arrive the next day and within a maximum estimated two calendar days. Expected and latest arrival dates appear on the product page and at checkout. Dates are calculated using Dubai time and include weekends.
Need help with an order?
Our team can clarify the policy that applies to your purchase.